Guides

Connect Amazon Ads

Connect Amazon Ads

Connect your Amazon Ads account and the AI looks up and analyzes the campaign structure and performance of your Sponsored Ads (Products, Brands, and Display).

What you need

  • An Amazon account with access to your Amazon Ads account

How to connect

  1. On your workspace's Data sources page, click Connect on the Amazon Ads card.

  2. Click Sign in with Amazon, sign in in the pop-up, and approve the permissions.

  3. Choose an ad account. Each account also shows the number of marketplaces it uses.

  4. Then choose the marketplace (country) to connect, and you're done.

Connections are made per country. To analyze both the US and Japan, connect twice. Countries marked Unsupported marketplace in the list can't be connected yet.
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Connect Amazon Ads — the connection window that opens from the Data sources page

Examples

  • “Summarize this month's ACOS for my Sponsored Products campaigns.”

  • “Find keywords with no conversions.”

  • “Compare ad spend and sales by country.”

Troubleshooting

It says the connection is expiring soon or has expired

The connection ends 365 days after you approve it. It doesn't renew automatically, so you'll need to sign in again. A notice appears on the Data sources page as the expiry date approaches. When you see it, click the Amazon card and reconnect using the same steps.

The ad account list is empty

The Amazon account you signed in with doesn't have access to any ad accounts. Check your user permissions in the Amazon Ads console.

The sign-in window doesn't open

Your browser is blocking pop-ups. Use the pop-up blocked icon in the address bar to allow pop-ups for this site, then try again.

It says the sign-in window was closed or timed out

You closed the window before finishing sign-in, or sign-in took too long. The connection just wasn't saved, and nothing else was affected, so start over from the beginning.

If you run into any trouble connecting or using it, email us at pango_plat@pango-gy.com. We'll reply within 1–2 business days.