Connect Branch

When you connect Branch, Neuro's AI can pull install, open, click, event, and revenue totals for your app, and analyze attribution by campaign, channel, and ad partner alongside your ad data. This connection is read-only.

What you need

• Your app's Branch Key and Branch Secret — only app admins can see the Secret.

• (Optional) An Access Token — needed for retention, LTV, and ROAS cohort reports. The user who issues it needs Aggregate Data and Export access.

Step 1 — Find your keys

1. In the Branch dashboard, go to Configuration → Security & Access → Credentials.

2. Copy the Branch Key and Branch Secret. Both are on the same page.

3. To use cohort reports, also copy the Access Token from the same page.

Step 2 — Connect in Pango Neuro

1. In your workspace, open Data sources and click the Branch card.

2. Enter the Branch Key and Branch Secret. You can leave the Access Token blank.

3. Click Connect.

Without an Access Token, only aggregate reports are available. You can add one later in the connected Branch's connection settings.

Examples

• "Summarize this week's installs and revenue by campaign."

• "Show daily ad spend and performance by ad partner."

• "Compare 30-day retention by channel." (needs an Access Token)

Troubleshooting

Retention, LTV, and ROAS cohort reports don't work

No Access Token is registered. Add one in the connection settings. The user who issued it needs Aggregate Data and Export access.

I can't see the Branch Secret

Only app admins can see it. Ask an app admin.

If you run into any issues connecting or using the integration, email pango_plat@pango-gy.com. We'll reply within 1–2 business days.