Guides

Connect Meta Catalog

Connect Meta Catalog

When you connect a Meta catalog, Neuro's AI can read products, stock status, and prices in your Commerce Manager catalog, and manage DPA (Advantage+ catalog) creatives through chat by editing products and building product sets.

What you need

  • A Meta account with access to a business (BM) that has a product catalog

  • Catalog management permission

Catalogs belong to a business (BM), not an ad account, so they're approved separately from your Meta Ads connection.

How to connect

  1. In your workspace, open Data sources and click the Meta Catalog card.

  2. Click Sign in with Meta, then sign in and approve access in the popup.

  3. When the list of accessible catalogs appears, select the catalog to connect. You can search by name or ID.

Product edits and product set changes run only after you approve them each time.

Good to know

  • Catalog edits apply to ads in every ad account that uses this catalog.

  • Stock is shown as availability (in stock, out of stock, etc.), not as a quantity.

  • Product sets are built from product details (name, category, custom labels, etc.). To group products a certain way, that grouping has to be in the product details.

Examples

  • "Find products in the catalog that are out of stock or not approved."

  • "Find products with incorrect price formatting."

  • "Create a product set of items with the custom label 'winter new'."

Troubleshooting

It says there's no catalog to connect

No business your account can access has a product catalog. Create a catalog in Commerce Manager, then load the list again.

The catalog I want isn't in the list

With many businesses, only some are loaded. Connect directly from that business.

It says I don't have permission

Catalog management (catalog_management) permission is missing. Reconnecting won't help unless you approve it, so make sure you approve every permission requested during sign-in.

The sign-in window doesn't appear

Your browser is blocking popups. Allow popups for this site from the icon in the address bar, then try again.

If you run into any issues connecting or using the integration, email pango_plat@pango-gy.com. We'll reply within 1–2 business days.