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Connect Karrot Ads

Connect Karrot Ads

When you connect your Karrot Ads account, Neuro's AI can pull the status and performance of campaigns, ad groups, and creatives, and handle creating, editing, and deleting them plus status, budget, and bid changes through chat.

What you need

  • A Karrot Ads OpenAPI key

  • The advertiser ID (numbers only) you chose when requesting the key

Each workspace can connect only one Karrot Ads account.

Step 1 — Get an OpenAPI key

  1. In Karrot Business ad manager, switch to expert mode (전문가모드).

  2. At the bottom of the left menu, go to 고객센터 (Help Center) → 온라인 문의 (Online inquiry).

  3. Click + 문의하기 (New inquiry).

  4. For the inquiry type, choose 광고 도구 및 전환 → OpenAPI 키 발급 (Issue OpenAPI key).

  5. Select the advertiser ID you want a key for, then submit the inquiry.

  6. Open the link you get right after submitting to see your key.

If you already use a key somewhere else, don't request a new one—use that key. A new key immediately revokes the old one, and any integration using it stops working.

Step 2 — Connect in Pango Neuro

  1. In your workspace, open Data sources and click the Karrot Ads card.

  2. Enter the OpenAPI key and advertiser ID.

    • For an agency key, click Agency key? Load delegated advertisers and pick the advertiser from the list.

  3. Click Connect.

Creating, editing, and deleting, plus status, budget, and bid changes, run only after you approve them each time in ad operations mode.

Examples

  • "Summarize last month's Karrot Ads spend and conversions by campaign."

  • "Find the creative with the lowest click-through rate."

  • "Pause ad groups that aren't getting results."

Troubleshooting

It says the OpenAPI key can't be verified

Copy the key again and paste it. If you recently got a new key, the old one was revoked—enter the new key.

It says this key can't access the advertiser ID

Check that it's the advertiser ID you chose when requesting the key. For an agency key, check that the advertiser is delegated to you.

It says another Karrot Ads account is already connected

Each workspace can connect only one account. Disconnect the existing Karrot Ads connection first, then connect again.

I got a new key

Reconnect with the same advertiser ID and only the key is replaced.

It says I hit the request limit

You hit Karrot Ads' per-minute request limit. Try again in a minute.

If you run into any issues connecting or using the integration, email pango_plat@pango-gy.com. We'll reply within 1–2 business days.